Archive forJune 13, 2009

Facebook username land grab: Yawn

Marketer and avid Twitterer Ian Schafer gives his perspective.

(Credit: Twitter)

The servers didn’t crash, the system didn’t go haywire, and no locusts started spewing out of anyone’s monitors when Facebook let its 200-million-plus members reserve customized URLs on Saturday at 12:01 AM Eastern. 200,000 user names were reserved in a matter of three minutes, according to Twitter posts from Facebook employees.

“Well, that was anti-climactic. Worked, no bugs, and I got my name,” someone told me in an instant message. “Was exciting for a hot second though!”

I did notice some Facebook pages loading more slowly than usual. After all, the whole thing was hyped beyond belief, at least in certain circles. My Twitter feed was bogged down with “countdown”-related tweets and people proudly announcing their new URLs, but it’s unclear how many people who aren’t affiliated with the tech or media industries actually cared. Regardless, Facebook appears to have carried this out very smoothly, undoubtedly with beefed-up server power in place to streamline the process.

But it’s not over for Facebook. Now, the social network will have to deal with an invariably bloated degree of customer service complaints, as well as a likely stream of legal inquiries pertaining to copyrights and trademarks.

For the moment, however, it appears to have been even less eventful than the so-called “Twitpocalypse” that freaked out the blogosphere earlier on Friday.

UPDATE (9:33 p.m. PT): We’ve heard from a few people who were trying to grab their first names and couldn’t–even though the names didn’t appear to be reserved already. One of them speculates that Facebook may have simply “cancelled out” some popular names.

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‘Spam king’ could face criminal charges in Facebook case

Sanford Wallace in 1997, around the time he dubbed himself the king of spam.

(Credit: CNET News)

In a move that could land Sanford Wallace in jail if convicted, a federal judge on Friday referred a lawsuit Facebook filed against the “spam king” to the U.S. Attorney’s office for possible criminal proceedings.

A written ruling from Judge Jeremy Fogel in U.S. District in San Jose, Calif., is expected early next week, a court clerk said. The action came at a hearing on a Facebook motion that Wallace be found in criminal contempt for allegedly continuing to send spam on Facebook.

Facebook sued Sanford and two others in February alleging they used phishing sites or other means to fraudulently gain access to Facebook accounts and used them to distribute phishing spam throughout the network.

The judge had earlier entered a preliminary injunction against Wallace for failing to appear in court for the original proceedings, said Sam O’Rourke, Facebook’s lead counsel for litigation and intellectual property. Wallace appeared in court on Friday in what is believed to be his first court appearance in any of the cases filed against him, according to O’Rourke.

Facebook also had asked for a default judgment in the case, but the judge was prevented from taking action on that since Wallace filed for Chapter 11 bankruptcy protection on Thursday and civil actions seeking monetary sanctions are automatically stayed when a defendant files for bankruptcy, O’Rourke said. Facebook believes Wallace filed for bankruptcy to avoid a default judgment and criminal contempt order, he said.

Facebook plans to ask the bankruptcy court to lift the stay so a ruling can be made on the default judgment to become a creditor, O’Rourke said.

“We’re very pleased Judge Jeremy Fogel agreed that there were grounds for criminal contempt and that the U.S. Attorney’s office should investigate Wallace,” Facebook said in an e-mail statement. “Wallace filed for bankruptcy, which is not unexpected and only delays our judgment temporarily. We will continue to pursue the judgment and will be reviewing his filing very closely.”

The order should serve as a strong deterrent against spammers, Facebook said. “Fogel’s ruling demonstrates that judges will enforce restraining orders and spammers who violate them face criminal prosecution” the statement said.

A year ago, Wallace and another defendant were ordered to pay MySpace.com $234 million following a trial at which Wallace repeatedly failed to turn over documents or even show up in court.

In the largest judgment in history for a case brought under the Can-Spam Act, the federal court in San Jose awarded Facebook $873 million in damages late last year against a Canadian man accused of spamming users of the site.

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Is the Twitpocalypse nigh? Update: Mostly no

The Twitterati are stocking their bomb shelters with Twinkies in preparation for the “Twitpocalypse,” the time at which the number of tweets sent passes the 2,147,483,647 mark, which is the maximum value of a 32-bit signed integer (technically, it’s one-half of 2 to the 32nd, minus 1). Each Twitter message has a unique identifier based on that counter.

When the total number of tweets passes that mark, poorly-written Twitter client apps that use 32-bit signed integers may fail or crash, as they will be unable to deal with the values.

The Twitter platform itself will not be affected, we hear.

Seesmic Desktop and Twhirl, two client apps made by Seesmic, are “totally safe,” Seesmic CEO Loic LeMeur told me.

The time that the tweet counter passes the 32-bit limit is fast approaching, but to take some control of the situation, Twitter engineers were discussing forcing the issue by incrementing the tweet counter to that number at 2 p.m. PDT today. That has not happened yet, according to one developer who contacted me (on Twitter).

Update, 3:25 p.m. PDT: Twitter’s attempt to hotwire its system to roll it past the dangerous milestone has been delayed. Doug Williams in the Twitter Development Talk group recently posted, “Just an update, there is a lot of coordination that it takes to pull something like this off…the deadline may slip a bit as we work to ensure that we’ve covered our bases, and that the engineering team is ready to react to unforeseen problems.”

Update, 3:55 p.m. PDT: The Tweetdeck client for Twitter has been updated, according to a tweet from the company: “If you need it there is a patched version of TweetDeck (v0.25.1) click on the ‘Download now’ button at http://tweetdeck.com #twitpocalypse.” The “If you need it” clause is cryptic. Will an unpatched Tweetdeck installation fail when the Twitter counter reaches the noted number? A query sent to the company has yet to be answered.

Update: 5 p.m. PDT: Two recent posts debunk this whole thing. Ars Technica says Twitter apps are just technically not likely to fail due to the identified problem, in “No fail-whale purgatory for us.” The L.A. Times says the whole thing was a bit of a marketing stunt by the application developer that put up the Twitpocalypse.com site, in “Twitpocalypse? Nah.”

The Twitpocalypse site also says that we are now past the key 2,147,483,647th tweet. The site links to Tweet #2,147,483,649 by user @nk. It said, “The Tweets must flow,” and linked to a picture of a kitten.

My unpatched version of Tweetdeck is still working.

Update 5:30 p.m. PDT: Believe it or not, there are reports that one app, the iPhone Twitter client Twitterific, is not working. I heard reports that another AIR-based client was giving “weird results,” but have not been able to confirm it. Search for #twitpocalypse on Twitter for the latest.

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Amazon to pay $51 million to settle Toys ‘R’ Us suit

Amazon.com must pay Toys “R” Us $51 million to settle a lawsuit filed by the toy retailer in May 2004.

Back then, Toys “R” Us sued Amazon for violating the terms of the 10-year partnership the companies forged in 2000. Toys “R” Us claimed Amazon violated the agreement by allowing other vendors to market toys and baby products on its site.

On Friday, Amazon said in a document filed with the Securities and Exchange Commission that the money must be paid in the third quarter of 2009 and that the sum was “unanticipated.”

The Web’s largest retailer said that Toys “R” Us has agreed to dismiss all claims and counterclaims.

Not long after Toys “R” Us filed its original claim, Amazon filed a counterclaim as well as an official request to terminate the partnership.

The retailer asked for $750 million in damages and claimed the toy retailer failed to meet its end of their bargain. Toys “R” Us, according to Amazon, was unable to meet demand for top-selling toys, games, and baby products, especially during the holidays.

In 2006, the court entered a decision favoring Toys “R” Us that terminated the contract.

The two companies joined forces during the dot-com era, after Toys “R” Us stumbled badly trying to build an online franchise. The toy giant turned to Amazon, agreeing to pay the retailer a $200 million premium for exclusive rights to sell toys and baby items through its site.

A spokeswoman for Toys “R” Us declined to comment.

Imran Khan, a J.P. Morgan analyst, lowered his second quarter forecast for Amazon but said “We do not see the settlement as representing anything other than a one-time item,” Khan wrote in a note sent Friday afternoon. “We believe Amazon’s continued market share gains justify the stock’s premium valuation.”

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Rocking social media on Road Trip 2009

Road Trip 2008 included a stop at the Corvette assembly plant in Bowling Green, Ky. Road Trip 2009 will feature visits to factories, as well as to Air Force Space Command, the Badlands, the Firefighters Challenge, and much more.

(Credit: Daniel Terdiman/CNET Networks)

Dear readers: I want you. And I want you to stay.

For each of the past three summers, I’ve spent some time on the road, driving around different regions of the United States, reporting on some of the most interesting destinations I could find, and road-testing some of the coolest gear around. The CNET Road Trip has taken me through 17 states (and one Canadian province) in the Pacific Northwest (2006), the Southwest (2007), and the Southeast (2008).

The trips have been hits, but I have struggled to organically build an audience throughout each journey. Rather, it seems most people have tended to come across a story they liked, read it, and then left.

For Road Trip 2009, which will take me through Colorado, Utah, Idaho, Montana, Wyoming, and South Dakota, I want not just to get you here, but to give you as many reasons as I can to stay. And that, I’m learning, means being much more proactive in keeping you engaged.

To be sure, the heart of what I’ll be offering up will be a steady flow of feature stories and photo galleries from places like NORAD, Yellowstone National Park, a unique Mars research program, an innovative Wyoming wind farm, the highest paved road in North America, and much more. But I know there has to be more than that. And the tools at my disposal are powerful, yet complex.

With that in mind, I asked four power social-media users for tips on how to make Road Trip 2009 a regular destination for a sizable audience. And if one thing became clear afterward, it’s that I need to step it up and do a lot more personal outreach than I’ve ever done before.

Very busy days
Not to make excuses for my past lackluster social-media usage, but let me give a little context for how these trips work: Each day, I wake up in a new motel and quickly rush off to an appointment. I spend the late morning and early afternoon reporting, and then usually drive several hours to the next town. I eat something and then I write and process photos for a few hours. Then I go to sleep. Repeat. For several weeks.

Sadly, this hasn’t allowed much time for things like meet-ups. But to hear my expert panel tell it, I need to get beyond that, and just embrace meet-ups. Or tweet-ups, if they’re organized on Twitter, as many are these days.

“I’m a huge fan of the tweet-up,” said Laura Roeder, a social-media consultant. “I just moved to Los Angeles…from Chicago. I’ve met so many of my friends through Twitter and through tweet-ups.”

And despite my limited amount of available time, Chris Heuer, co-founder of the Social Media Club, says tweet-ups don’t have to take all that long.

“Say, ‘I’m going to be here at this place, from 6 to 7,” advised Heuer. “Or have readers come and meet you and (organize the tweet-up) for you.”

I also told Heuer that another element of my Road Trips has traditionally involved road-testing a number of high-tech products, and that this year is no different. Among the products I’ll have with me this time are an Apple MacBook Pro and iPhone 3G S, a LiveScribe Pulse recording pen, an Amazon Kindle 2, a Verizon MiFi and more. I’ll also be driving a “clean diesel” Audi Q7 TDI.

Heuer said that given that, one good way to get people to come out to the meet-ups would be to bring the technology along with me so that people could check out all the gear for themselves.

Of course, not everyone is a big fan of the meet-up. I asked Boing Boing’s Xeni Jardin what she thought of them, and she explained that she has tended to skip such gatherings on her many reporting journeys around the world. Largely, it seemed, she didn’t feel that meeting up with readers added all that much to the overall experience, though she did say she organized a couple of them in Latin America recently.

Still, it’s clear that doing meet-ups is a natural way to energize local audiences–and Heuer suggested that even if it’s only local audiences at first, getting them interested in the trip, and the trip’s themes, will have a snowball effect as they tweet and blog about coming together with me and other readers.

Among the many tools CNET News reporter Daniel Terdiman plans to use to build an audience for his Road Trip 2009 project is Twellow, which allows anyone to search for Twitter users by city.

(Credit: Twellow)

I wondered, though, about how to get people in the cities and towns I’ll be visiting interested in meeting up in the first place. And Heuer suggested using sites like Twellow, which allow you to find Twitter users by geography. Then, by interacting with some of the most popular Twitterers in each area, it’s possible to engage them in helping to promote a gathering.

To Facebook, or not to Facebook
I wondered if Facebook would be a good way to organize the get-togethers, but found that, despite the social network’s incredible success, the experts I talked to were mixed about its utility for this specific purpose.

“I honestly find Facebook a lot less useful than Twitter,” said Roeder. “Twitter is much easier for more fluid, instant communications….I tell my (business clients) not to even worry about Facebook. To me, the core difference is that Twitter is all about meeting new people, and a lot of people don’t use Facebook that way.”

Heuer, on the other hand, said he’d actually turn to Facebook first, since the site’s reach can be huge, and it offers specific tools for events. Clearly, the answer is to post meet-ups on both Twitter and Facebook, and hope that the two combined can create an echo effect.

Of course, I’m already using Facebook to some extent. I’m not afraid to admit that I’m a rank amateur when it comes to the massively popular social network. But a couple months ago, I started a Road Trip 2009 fan page. The response has been moderate, but not that bad, given that I haven’t posted any new content to the page since then. But that is about to change. This story, for example, will be the first new post there, and every new piece of Road Trip content will appear there, as well.

That is, if I can be disciplined. Heuer cautioned against dropping the ball when it comes to utilizing Facebook. “The most important thing there is staying on top of it,” he said, “and not dropping it after you start.”

I agree. And we’ll see how it goes.

Finding themes
One of the first people I talked to about expanding the reach of Road Trip was the futurist Jerry Paffendorf. An organizer of the Metaverse Roadmap Project, a very early Electric Sheep employee and generally a visionary thinker, Paffendorf asked me how I thought all the various destinations on the trip were tied together.

To date, I’d been thinking of the trip as concentrating on three major themes–environmental and energy research, military and defense, and America’s natural wonders.

But Paffendorf said I needed to find a way to tie everything together, and that perhaps turning to my readers to help with that would be a good way to build an audience. He suggested asking readers, via the Road Trip blog, or on Facebook or Twitter, to suggest questions to ask the people I interview at each destination. That, he said, might create a dynamic where readers begin to feel like they’re coming “on the trip” with me. So it’s, “We’re going to go on the road,” not I’m going on the road.

Paffendorf also told me about a really cool project Flickr had done not long ago, commissioning a company called Uncommon Projects to build them a series of bikes complete with cameras that automatically take, geotag, and upload pictures on the go. It seemed like that would be a great addition to the car I’d be driving, especially since I’ll be driving through some of the most beautiful country in the United States.

Unfortunately, after talking with Uncommon Projects, I discovered that commissioning something like that would cost several thousand dollars–money I don’t have.

What I do have, however, is a bag full of things to give away to readers, things like Flip video cameras, Showtime DVD sets, and a series of video games. I can imagine handing them out to people at meet-ups, or to people who suggest the best things to go visit in a certain town, or maybe who offer the best question to ask my host at a military installation or national park. Or maybe I can offer a chance to have your picture posted on my blog, live, with awe-inspiring natural beauty as a backdrop, far from any normally available Internet signal. I want to get readers excited, and I want to give back to them for their attention.

Boing Boing’s Jardin, for her part, said that when that popular tech culture blog has given away things like iPhones or iPod Touches, people have indeed gotten excited about the contests.

“People get jazzed about cool stuff,” Jardin said. “But it’s not just the device that’s going to get them excited. The device is part of it, but so is the experience….(Giveaways) will pique their interest, but you have to have other stuff going on.”

And, dear readers, that is something I feel very confident about. I may have a lot to learn about utilizing social media to build an audience, but at the very least, Road Trip 2009 will offer you an intriguing picture of some of the best that America has to offer.

On June 21, Geek Gestalt will kick off Road Trip 2009. After driving more than 12,000 miles in the Pacific Northwest, the Southwest, and the Southeast over the last three years, I’ll be looking for the best in technology, science, military, nature, aviation and more in Colorado, Utah, Idaho, Wyoming, Montana, and South Dakota. If you have a suggestion for someplace to visit, drop me a line. And in the meantime, join the Road Trip 2009 Facebook page and follow my Twitter feed.

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Longtime Microsoft executive leaving company

Microsoft confirmed on Friday that longtime executive Sanjay Parthasarathy is leaving the software maker after 19 years.

Parthasarathy

(Credit: Microsoft)

Parthasarathy, the corporate vice president in charge of Microsoft’s Startup Business Accelerator program, plans to retire from the company in September, a Microsoft representative said. Microsoft said his departure had been planned for some time and that it is unrelated to recent job cuts at the company.

His responsibilities will be taken over by Amit Mital, who runs the “Unlimited Potential” unit that handles emerging markets. Mital will handle duties for both units, though they will remain separate operations. Mital, like Parthasarathy, reports to chief research and strategy officer Craig Mundie.

Prior to heading the start-up unit, Parthasarathy had been running Microsoft’s developer and platform evangelism team–the group responsible for efforts such as Channel 9 and the Imagine Cup competition.

He joined Microsoft in August 1990 as a product manager in the Windows multimedia group.

Parthasarathy’s departure was reported earlier Friday by PaidContent.org.

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Palm takes on Apple in phone fight

Apple and Palm have dialed up a nice little smartphone skirmish.

The Palm Pre next to the current iPhone 3G.

(Credit: Corinne Schulze/CNET)

At Apple’s annual Worldwide Developer’s Conference, Apple announced a new version of the iPhone, called the iPhone 3G S. It’s got the same design and pricing as the current iPhone 3G model, but sports a faster processor that Apple says will load most apps somewhere between three to five times faster. It also comes in improved capacities, all the way up to 32GB up from 16GB.
•  Apple selling iPhone 3G S at 8 a.m. June 19, AT&T at 7 a.m.
•  Where does the iPhone 3G S get its speed?

Apple announced that iPhone OS 3.0 will be available worldwide June 17 as a free update to iPhone customers, and as a $9.95 update for iPod Touch owners. For an overview of what the software does, see our previous news roundup from the mid-March developer event.

Meanwhile, Sprint Nextel executives said the launch of the much-anticipated Palm Pre hit a sales record for the company. Neither Sprint nor Palm is discussing specific sales figures, but Tim Donahue, vice president of business marketing for Sprint, said the launch exceeded the company’s expectations.

While the crowds that showed up on Saturday morning to buy the Pre at Sprint stores and other retail locations where the phone was offered were small in number compared with the crowds that have gathered for the past two iPhone launches, analysts are calling the launch of the Pre a success.
•  Palm picks Apple veteran to run company

The dark horse in the race, Nokia said its flagship smartphone, the N97, which was announced in December, has gone on sale in the U.S. at the whopping price tag of $699. This price isn’t that shocking considering the phone will also be offered in Europe for a comparable price.

The reason the price of the N97 is still so high is that Nokia is not selling it through any particular carrier. Instead it will be sold to U.S. customers in Nokia flagship stores in New York and Chicago as well as online.

More headlines

Europe to get Windows 7 sans browser

Aiming to appease regulators, Microsoft plans to ship Windows 7 in Europe without Internet Explorer, though computer makers will have the option to add it back in.
•  Who wins, loses with browser-less Windows 7
•  Opera lashes out over browser removal
•  EU responds to Microsoft’s browser move

Apple bashes Windows 7, talks Snow Leopard

As part of the WWDC 2009 keynote, Apple’s Bertrand Serlet takes a few swipes at the competition and talks about the next version of Mac OS X.
•  Apple refreshes iPhones, MacBooks, and OS X at WWDC
•  Apple: Next Mac OS X unlocks chip power
•  Apple finalizes PowerPC divorce with OS upgrade

Microsoft to discontinue MS Money

The software maker has notified financial institutions that it plans to stop selling its long-running personal finance program.
•  How Intuit managed to hold off Microsoft

French ‘three strikes’ piracy law dealt setback

The French Constitutional Council rejects a key provision of controversial law that would deny Internet access to those deemed to be copyright scofflaws after two warnings.
•  Jammie Thomas suffers pretrial setback in copyright case

Hybrid trucks strut on Capitol Hill

The Capitol Reflecting Pool in Washington, D.C., plays host to a showcase of hybrid possibilities for the commercial trucking industry.
•  Ethanol made from straw flows at Shell pump
•  Former Tesla CEO sues company, current CEO Musk

2.8 million not ready for DTV transition

As the June 12 deadline for the digital-TV switch approaches, the number of homes not ready represents 2.5 percent of the market.
•  Yes, Virginia, the DTV transition still isn’t over

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The skinny on power management in Windows 7

Microsoft has made energy efficiency a key design element of Windows 7, focusing on better power management for end users and centralized tools for IT pros, company executives said Friday.

Company engineers sought to make power management features more accessible than previous versions of Windows while at the same time, giving people the ability to customize settings.

The operating system, which will be released in October, by default is smarter about what to turn on when, according to company executives. For example, the Bluetooth wireless services won’t be activated until a device is connected and the DVD spindle will not fire up as often.

Juice meter: Windows 7 lets end users pick power management from the battery meter.

(Credit: Microsoft)

By default, there is an automatic sleep mode and laptop displays will dim after a short period of time. End users can adjust the power management settings from the battery meter on Windows 7 without having to go into the Control Panel.

“Just by providing that information when they hover over the battery and make a change with one click makes it really simple and we get the behavior we want,” said Francois Ajenstat, director of environmental sustainability at Microsoft.

Microsoft is also working with hardware partners during the beta of Windows 7. The company will be sharing energy-related data in an effort to resolve driver conflicts that prevent a PC from going into sleep mode.

IT professionals, meanwhile, get enhanced tools for centralized power management, including a command line program that diagnoses why a specific PC is not running efficiently by identifying problems such as driver conflicts.

Windows Vista added 30 new features for energy efficiency and Windows 7 enhances some of those. For example, Windows 7 has a “wake-up LAN” feature so that Wi-Fi-connected PCs can get roused out of sleep mode to get software updates.

“We tried to make it so you don’t have to change anything but if you have a specific-use case, you can make changes through group policies,” said Jason Leznek, group project manager for Windows 7.

The savings for a business from active PC power management are significant. Continental Airlines, which has thousands of PCs, saved between $1.5 million and $2 million a year by using the tools in Vista, according to Microsoft.

Microsoft expects that there is still a need for third-party companies that also do PC power management. Verdiem, for example, generates reports and works with multiple versions of Windows, said Leznek

Because there are so many variables, Leznek and Ajenstat shied away from giving a specific number on how much more efficient a Windows 7 PC can be. But they expect a significant cumulative effect.

“Probably 70 percent of business users leave PCs on at night for various reasons. That’s a lot of wasted energy,” said Ajenstat.

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Deduping: Killer app behind battle for Data Domain

Much drama has ensued since NetApp announced the intended acquisition of Data Domain on May 20 for the whopping sum of $1.5 billion.

EMC countered with a $30-per-share offer valued at $1.8 billion. NetApp then raised its offer to $30 a share, valued at $1.9 billion. Data Domain essentially said, “Thank you, EMC, but we like the new NetApp offer more than yours.” EMC then claimed that it had been unfairly shut out of the bidding process and appealed directly to Data Domain employees.

NetApp countered with a claim that EMC’s potential acquisition of Data Domain would fail a federal regulatory review, a claim that EMC has rebutted as it considers shoveling more cash into the fire to make its proposal more attractive.

To its suitors, Data Domain is now reportedly worth $1.9 billion. To give you some perspective on that figure, Oracle recently agreed to acquire Sun Microsystems for $7.4 billion. A $1.9 billion acquisition would mean that Data Domain is now worth about 24 percent of that number, yet its 2008 revenues of $274 million are a tiny fraction of the $13 billion Sun took in sales revenue during 2008. Here’s another relevant data point: EMC acquired VMware for a mere $635 million.

Deduplication is the storage world’s new killer app. It’s the great shrinking machine. Think of the old Steve Martin “let’s get small” routine. It shrinks big data down to a small fraction of its original size–way more than is possible with the more common data compression routines. Why is that process now worth billions of dollars?

Most IT shops are moving away from using tape as their primary backup media in favor of disks. Deduping makes this migration economically viable by greatly reducing the backup data footprint on disk arrays by factor of 20 to 1, on average. You can’t do that with tape. Nor can you get the input/output performance of disks from tape.

But that’s not all that deduping does. It can be run against primary data storage streams to reduce the data footprint within expensive primary storage arrays. NetApp, among other vendors, supports this. Running it here may amount to the functional equivalent of buying another array, given the capacity that’s saved as a result. When IT budgets are constrained, and storage is one of your top budget priorities, that’s a big deal.

One can also dedupe archival storage, making the disk a repository for archival data that may need fast accessibility on a periodic basis–like when your corporate attorney needs to find exculpatory e-mails from three years ago and needs them yesterday.

So now everyone has to dedupe. Every major storage vendor, from EMC to Hewlett-Packard to IBM, now offers at least one dedupe option of the many that are now available, including the in-line and post-process variants. IBM, for example, offers four options.

In spite all its high-profile competition, Data Domain has been the acknowledged leader in integrating deduplication into the backup process. It offers disk-based deduplicated storage arrays for heterogeneous backup environments, and it leads all contenders in this space, in terms of market share, by a wide margin.

Does a leading position in a killer app justify a $1.9 billion valuation for a relatively unknown company mining a niche storage opportunity? Stay tuned. The executives at EMC and NetApp hate to lose, and EMC may yet win the heart of the fair maid named Data Domain.

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Twitter power players get shiny ‘verified’ badges

What a verified Twitter account looks like.

(Credit: Twitter)

They’re here–sort of. Twitter has launched the early beta phase of its “verified accounts” program, a background-check for celebrities and other prominent users of the service to weed out impersonators and fake accounts. If they pass the test, they get a graphic “badge” much like a PayPal verified account’s.

“We’re starting with well-known accounts that have had problems with impersonation or identity confusion,” an explanation from Twitter read. “We may verify more accounts in the future, but because of the cost and time required, we’re only testing this feature with a small set of folks for the time being. As the test progresses we may be able to expand this test to more accounts over the next several months.”

Twitter’s team is rolling this out a bit prematurely because there are some powerful people breathing down their necks: the manager of the St. Louis Cardinals has filed a lawsuit against the service after someone started using it to impersonate him. There have also been embarrassing snafus involving a fake Dalai Lama account and a prankster who impersonated the Austin, Texas police department. By rolling out even a very bare-bones verification program, Twitter at least looks like it’s doing something about the problem.

Right now, Twitter’s verified accounts are mostly well-known ones (like @mashable), which suggests that the verification process thus far hasn’t been particularly high-maintenance.

Here is the curious part: Twitter is currently only offering this service to individuals, not businesses. That raises the question of whether account verification will eventually be part of a paid “Twitter for business” account service that’s rumored to be in the works. The presence of lawsuits, however, may have derailed plans to charge for account verification.

Either way, I suppose, you could get caught up in the debate over individuals who are businesses (Robert Scoble, anyone?), but that’s a blog post for another day.

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